A website is just like a house, you invest it and use it. You don’t just leave it there. In Malaysia, many websites owner leave their website there after created it, which is a wasted. A website is the first place where your potential clients can know more about you, even before they try to contact you. You should always keep it up to date and always available and save for everyone in the world.
With Website Maintenance Plan, you can achive all these easily. Let me take care of your website so you can focus on things you have to do. We offer different plans to suit different needs, check our pricing now.
Always know what you’ll pay.
For simple website that does not change frequently.
WordPress Core Updates
WordPress Theme Updates
WordPress Plugins Updates
Database Backup Fortnightly
Full Backup Monthly
Up-time Monitoring 24/7
Google Analytics Integration
For business website that want all in one solution
Everything in Basic Plan
1 Small Job / Month
1 Publishing Job / Month
Maintain Basic Security Measures
Scaduled Malware Scan
Support (Chat, Email)
Recomended for busy owner of eCommerce website
Everything in Business Plan
4 Small and Publishing Job / Month
FREE SSL Certificate
Page Speed Optimization
Unlimited Site Maintenance
Priority Support (Chat, Email, Phone)
Why Hire CKM?
If I am the one who created your website, there will be no one understand your website more than me. If I am not, I still know more than people who is not in this field.
Your business will grow from time to time, your website should be able to expand too. Instead of recreate a new website, just add featured you needed with minimal cost.
Hire someone to manage your site can be more expensive than my services, and you don’t know if they are capable to done the job.
A staff can leave their job anytime and find another one, I can’t. I have to protect my reputation.
Frequently asked questions
How often do you perform updates?
If there is a security update available, we will perform updates right away. Otherwise, we check it once a month. We often wait a week or two before implementing major WordPress updates so that all the bugs get fixed first, we don’t like to be “white mouse”.
Why do I need to care about security on my website?
You install anti-virus software in your computer, even it is not connected to the internet 24 hours. But, your website is, so why you don’t want to protect your website? Hacker can use bot and spam comments automatically on your website, hack into your system and do anything they want, included changing your payment setting. I have few examples of sites got hack, one of them hack in to a client’s account and posted 1024 insignificant and illegal blog posts withing 2 weeks, this is hurt your reputation and harm your site too.
Why should I let you do the update when I can do it myself?
You are right actually, updating WordPress can’t be easier, all you need to do is click a button. But, make sure everything still works after update, that’s another story. Furthermore, I use premium (paid) themes and plugins to build your websites, which mean you can’t update it without a liense key, you will need to purchase a separate license if you want to do the update yourself.
Why shoud I keep my website backend up to date?
A hosting is like a computer, when WordPress is like a Windows. You keep your windows up to date for a reason, same go with your website. The main reason to keep WordPress up to date is security, WordPress often fix bugs and released security patch to prevent major threats. There is a good post about Why You Should Always Use the Latest Version of WordPress from WP Beginner.
What if an update breaks my site?
The site will immediately restore using lastest copy of your backup that performed before the update. From there, we will discuss next steps with you as you will lost some works if the update was days ago. The majority of issues are addressed at no cost to you, however, issues introduced by users (exp: your staf break your site), or especially time-consuming issues may be billable. We will notify you if it requires billable work.
What is Google Anlytics?
Google Analytics is a freemium web analytics service offered by Google that tracks and reports website traffic. Google Analytics is now the most widely used web analytics service on the Internet.
Do you offer discount for more than one site?
Each Website Maintenance Plan covers one WordPress website. We do offer discounts for more than one site, please contact me so we can discuss about it.
What does Publishing Job cover?
Publishing Job covers the creation of new content or feature on your website. This could be a new blog post, an annoucement, a new product, a new section on page, a new photo gallery or company annual / quarterly report, almost anything. We makes sure your new content is:
- search engine (SEO) friendly.
- images are resized and compressed for the web (fast loading).
- videos can be embedded from YouTube or Facebook.
- valid HTML and CSS code.
- no spelling mistakes
How do you define a Small Job?
A small job refers minor modification or web development task will takes under 20 minutes.
Example: adding a new logo, changing the colour of text, swapping an image’s position on a page, adding a menu, etc.
Anytime a job request exceeds 20 minutes will have two options:
- If the job is going to take around an hour to complete, then we look at the clients Small Job usage over the last few months, and in most cases we just get the job done for free.
- If the job is definitely going to take more than an hour to complete we will quote the amount of time required to finish the job, we will finish the job at our discounted hourly rate of RM75/hour. We always stick to our quoted time even if we spend more time than quoted, which something always happen. And, if we take less time than expected, we bill the lesser amount.
Is SEO included in Website Maintenance Plans?
We focused on maintainance of your website with our maintenance plans. In depth SEO is outsite the scope of a maintenance plan. We do offer SEO Plans which can be sign up separately. However, we cover on-page SEO with our Advanced Plan. On-page SEO included meta title, meta description, H1, H2 tags, links and etc. These are few ranking factors out of more than 200 in tatal.
When will I be billed?
You will be billed on the first week of every month as long as you decided to stick with us.
Which payment methods do you accept?
We prefered Direct Bank Transfer and accept cheque payment.
What happens when my subscription expires?
You will either decide to start a new subscription or let your website in dangerous environment as time pass and new threat appears. However, any jobs done with your previous subscription will be remained.
What if I need your help but I am not in any plan?
On demand work will be charged at full rate of RM150 / hour, when our Website Maintenance Plan subscripbers enjoy at discounted rate of RM75 / hour, if they exceed their plans quota. Some jobs like creating a page might charge per job, regardless the time consumed.